Return & Refund Policy
Effective Date: [2025/2/19]
At Superday Wholesale Store, we strive to provide the best quality products and customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.
1. Returns
- Products can be returned within 2 days of delivery.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
- Certain items such as innerwear, customized furniture, and mattresses cannot be returned due to hygiene and customization reasons.
- Proof of purchase or order confirmation is required to process the return.
2. Return Process
- To initiate a return, contact our customer support at email us superday20090209@gmail.com ,contact no:+917088877700 .
- Our team will review your request and provide instructions for returning the item.
- Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
3. Refunds
- Once we receive the returned item, our team will inspect it and notify you of the approval or rejection of your refund.
- If approved, refunds will be processed within 5-7 business days via the original payment method.
- Shipping charges are non-refundable unless the return is due to an error on our part.
4. Exchanges
- We only replace items if they are defective or damaged upon delivery.
- If you need to exchange an item for the same product, contact us .
5. Non-Returnable Items
- Innerwear (for hygiene reasons)
- Customized furniture
- Opened or used mattresses
- Perishable grocery items
6. Damaged or Defective Products
- If you receive a damaged or defective product, contact us within 24 hours of delivery with photos of the issue.
- We will arrange for a replacement or refund based on the situation.
7. Cancellation Policy
- Orders can be canceled within 24 hours of placement if they have not been shipped.
- If the order has already been shipped, it must be processed as a return.
For any further questions, please reach out to our customer service team at email id : superday20090209@gmail.com,contact no:+917088877700. We value your business and are committed to providing a seamless shopping experience.
Superday Wholesale Store – Sabhse Sasta, Sabhse Achha!